Refund policy

At PackPort.store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

30-Day Returns

We offer free returns within 30 days of delivery.

To qualify for a return, items must:

• Be unused and in original condition
• Include original packaging and accessories
• Not show signs of misuse or damage

Non-Returnable Items

Returns are not accepted for:

• Customized or personalized products
• Gift cards
• Items damaged through improper use

Refunds

Once your returned item has been inspected and approved, your refund will be issued to your original payment method.

Refunds typically appear within 5–10 business days, depending on your bank or payment provider.

Return Shipping

Return shipping is completely free for eligible orders.

Contact

Email: support@PackPort.store